Technical Services

We understand that the first and most important component of any service as important to your business as the technology it uses is clear communication. We've had years of experience working with clients to address specialized needs, and have been successful in addressing those needs and exceeding expectations almost every time.

We offer a range of technical services to our customers, primarily oriented towards information gathering and data manipulation. The most common services have been listed and explained below, but we're willing to discuss just about any software project with you. If you don't see what you need but have a feeling it's possible, get in touch and we'll let you know if we can help.

ServiceLedger Consulting & Data Services

Our chief programmer worked as a software developer for ServiceLedger, Inc. for a period of several years, and is intimately familiar with the inner and outer workings of the ServiceLedger Service Management System.

We offer the following services to ServiceLedger customers:

In addition to the above, we are also able to perform any of the services listed below on ServiceLedger databases. Due to our extensive knowledge of the ServiceLedger system, we are able to offer these services at a much lower rate for ServiceLedger than we can for other products.

Data Reporting

Most products are theoretically capable of giving you far more information than they make available in practice. Our extensive knowledge of relational database systems allows us to analyze and present the data from many products in ways that simply aren't possible using the software front-end you're familiar with. If you find yourself keeping documents or spreadsheets to augment what your software of choice makes available to you, you may be able to save a considerable amount of time and money by allowing us to automate your information retrieval and conversion.

Data Manipulation & Automation

In some cases, products don't allow you to perform uncommon or very repetitive tasks in an efficient manner. While it's not always possible, there are many cases where a third-party developer such as [ jiv innovations ] can save you hours or even days of work by directly altering your database or by automating a common task.

Product Development

If you know exactly what you want in a piece of business software, but can't find anything on the market that really fits what you're looking for, you may be able to hire us to write the software you need. While custom product development is not cheap, there's no way to beat having a piece of software that was designed to meet exactly your needs from the ground up.

Pricing

All services above are billed at $75.00 per hour. The amount of time any given task can take varies widely from project to project--please contact us to obtain accurate pricing on any project you're considering.